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Privacy Policy

This privacy notice explains how Graphene Investor Services Limited use any personal information we collect about you through this website and how we comply with the General Data Protection Regulations.

What information do we collect about you?

We collect information about you when you register on our website, consent to receiving our marketing material, complete surveys or ask us for further information.

Similar to other websites we collect information relating to usage using cookies.

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Why do we need to collect and use your personal data?

The primary legal basis that we intend to use for the processing of your data is legitimate interest, once you express an interest in receiving further information from us. The information that we collect about you is essential for us to be able to carry out the services that you require from us effectively. When you register via our website you provide your consent for us to hold your personal data. Without collecting your personal data we may also be unable to fulfil our legal and regulatory obligations.

We do not collect any special categories of data about you.

How will we use the information about you?

We collect information about you in order to provide you with services such as providing you with information about Graphene Investor Services, our services and answering any questions.

Who might we share your information with?

In order to deliver our services to you effectively we may send your details to third parties such as those that we engage for professional compliance, and those who maintain our systems and data. If required to do so by regulation or law, we may also be required to pass your details to appropriate regulatory bodies or law enforcement agencies.

Where third parties are involved in processing your data we’ll have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they’ll only act in accordance with our written instructions.

Where it’s necessary for your personal data to be forwarded to a third party we’ll use appropriate security measures to protect your personal data in transit, including the use of password protection and/or encryption of data.

How long do we keep hold of your information?

Personal data shouldn’t be held for longer than is required under the terms of our contract for services with you.

We also reserve the right to retain data for longer than this where we believe it is in our legitimate interests to do so. In any case, we’ll not retain your personal data for longer than six years past the time of your death.

You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.

How can I access the information you hold about me?

You have the right to request a copy of the information that we hold about you. If you’d like a copy of some or all of your personal information please email or write to us using the contact details noted below.

When your personal data is processed by automated means you have the right to ask us to move your personal data to another organisation for their use.

We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.

Marketing 

From time to time we may send you information about our products and services and those of other companies in our group which may be of interest to you. If you’ve agreed to receive marketing information, you may opt out at a later date.

You have a right at any time to stop us from contacting you or giving your information to other members of the group. If you no longer wish to be contacted for marketing purposes, please contact us by email or post.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: info@grapheneis.com

OFFICE ADDRESS: 4 Royal Crescent Glasgow Scotland G3 7SL

EMAIL: info@grapheneis.com

PHONE: 0800 538 5405